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The Ultimate Question - Download Chapter 1

THE ULTIMATE QUESTION: Driving Good Profits and True Growth, will be published in 2006 by Harvard Business School Press (while the official publication date is March 2nd, books will be printed in late January. This book provides a practical way to measure and assign accountability for building good relationships and good profits. Download a free copy of chapter 1 now by subscribing to the Netpromoter.com newsletter. Read the book reviews and endorsement.