Dr. Laura Brooks, Vice President, Business Consulting and Methodology, Satmetrix
Alison Davidge, Senior Account Manager, Satmetrix
Deb Eastman, CMO, Satmetrix
Mel Jugdev, Senior Account Manager, Satmetrix
Tom Kehler, Vice President, General Manager Community, Satmetrix
Kip Knight, Vice President of Marketing, eBay
Crispin Manners, Director of Service Innovation, Kaizo
Lenna Mariana, Principal Business Consultant, Satmetrix
Dr. Paul Marsden, Director, Clickadvisor.com
Richard Moss, Executive Vice President - European Brand Programmes, Weber Shandwick
Alan Woollam, Director, Xperience Associates